Terms of Service

The Connected & Protected website is provided for product information, account inquiries, lead capture, shopping, and customer support. You agree not to misuse the site, interfere with its operation, or attempt unauthorized access to internal systems.

Product information, availability, pricing, subscriptions, and promotions may change. Checkout and order confirmation are the controlling sources for final purchase terms.

Connected & Protected offers connected safety, security, monitoring-ready, and support products. Product performance depends on installation quality, device compatibility, power, network availability, cellular or internet coverage, customer settings, and third-party service availability.

No product or service can guarantee prevention of loss, injury, property damage, theft, medical events, emergency response, or specific outcomes.

Some products may require recurring subscriptions, monitoring plans, cellular plans, app access, or third-party services. Subscription details are shown during checkout or account setup when applicable.

You are responsible for accurate contact, billing, shipping, installation, and emergency contact information. Missed payments, expired payment methods, service interruption, unavailable networks, or incomplete setup may affect service availability.

Connected & Protected is not an insurer and does not assume responsibility for losses, damages, medical outcomes, emergency response timing, or third-party actions beyond the limits required by applicable law.

To the maximum extent allowed by law, services are provided without warranties beyond those expressly provided in writing with the applicable product or service.